COVID-19 Guidelines

We’re Good To Go!

To provide a good environment for our guests, and in line with Government Regulations, we have the following temporary guidelines in place for as long as required.

Guidelines for our guests

If you have any symptoms of COVID-19 (persistent new cough, temperature, loss of smell and taste) please do not enter the premises, but contact us, so we can get you into contact with the NHS. We will show you the cottage and tell you where we left the key. The key has been cleaned and disinfected before your arrival. We will not enter the cottage with you. Because of social distancing, we unfortunately cannot shake hands, but in our hearts we would love to do so. For your and our safety we also need to welcome you wearing a visor. The welcome folder in the cottage, with information on the way things work, shops, walks and tourist attractions, unfortunately needs to be removed. But we will send it to you by email on your day of arrival. To avoid any possible infection risk, we have decided to remove our small DVD library from the cottage. There is a DVD/BD player in the cottage and please do feel free to bring your own disks. The same goes for board games. In Scotland the social distancing policy is keeping 2 metres apart. Wash your hands regularly with soap and water. Hand soap is provided both in the kitchen and the bathroom of the cottage. From 10th July 2020 it will be mandatory to wear a face mask in shops.

Cleaning

We already receive a high ranking from our guests for Cleanliness, but on top of that we will do Extra Cleaning and Disinfection to minimise the risk of COVID-19 The cottage has been thoroughly cleaned and ventilated. All hard surfaces disinfected. The bathroom is cleaned and the toilet disinfected. The shower curtain is freshly laundered. All touch points are wiped and disinfected. As well as the light switches, switches in the kitchen and of the hairdryer and remote controls. All linen is freshly laundered. We use a cleaning checklist to ensure everything is properly cleaned Cleaning Materials and Detergents are available in the cottage for guests to use
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The Bothy At Willowbank